1. Introduction
Welcome to Heal City Health & Wellness ("Company", "we", "our", "us").
These Terms and Conditions ("Terms") govern your use of our website and services, including telehealth services, educational content, appointment scheduling, wellness programs, and medical weight management services (collectively, the "Service").
By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Communications
By creating an account or submitting your contact information, you agree to receive communications from us including:

• Appointment confirmations and reminders

• Care coordination messages

• Wellness updates

• Educational materials

• Promotional communications (when consent is provided)

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

3. Medical Disclaimer
Information provided through our website, content, programs, or communications is intended for educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
Medical services are provided only after an appropriate consultation with a licensed healthcare professional.
Always seek the advice of your healthcare provider regarding any medical condition or treatment.

4. Purchases and Services
If you purchase any services, supplements, or wellness programs through our website or platform, you may be asked to provide certain information including:

• Payment information

• Billing address

• Contact details

All payments must be made at the time of service unless otherwise arranged.
Healthcare services, including weight management programs, hormone therapy consultations, and other medical services, are subject to professional medical evaluation and eligibility.

5. Weight Management and Wellness Services
Heal City Health & Wellness offers medically supervised wellness services, which may include:

• Medical weight management

• Nutritional counseling

• Hormone therapy consultation

• Preventive health services

• Lifestyle coaching

Treatment plans are individualized and may include medications, supplements, and lifestyle recommendations where clinically appropriate.
Results vary and are not guaranteed.

6. Accounts
When creating an account, you agree that the information you provide is accurate and current.
We reserve the right to suspend or terminate accounts if false or misleading information is provided.

7. Intellectual Property
All content on this website, including:

• text

• graphics

• logos

• videos

• educational materials

is the property of Heal City Health & Wellness and may not be reproduced, copied, or distributed without written permission.

8. SMS Communications
Description of SMS Use
We may send SMS messages for:

• appointment reminders

• care updates

• program information

• wellness promotions

Opt-Out Instructions
You can cancel SMS messages at any time by replying STOP.
Help
Reply HELP for assistance or contact us at:
Email: olaide@healcityhealthandwellness.com
Message and Data Rates
Message and data rates may apply depending on your mobile carrier.
Carrier Liability
Carriers are not responsible for delayed or undelivered messages.
Age Requirement
SMS services are intended for individuals 18 years or older.

9. Data Privacy
We respect your privacy and follow strict data protection practices.

• No Sale of Personal Data: We do not sell or rent personal information.

• Limited Sharing: We may share information only with trusted service providers such as payment processors, electronic health record systems, and communication platforms necessary to deliver services.

• Legal Compliance: Information may be disclosed if required by law.

10. Links to Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the content, privacy policies, or practices of these external websites.

11. Termination
We may terminate or suspend access to the Service immediately without prior notice if these Terms are violated.

12. Indemnification
You agree to indemnify and hold harmless Heal City Health & Wellness, its employees, contractors, and affiliates from any claims or liabilities arising from your use of the Service.

13. Limitation of Liability
Heal City Health & Wellness shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our Service.

14. Disclaimer
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.

15. Governing Law
These Terms shall be governed by the laws of the State of Oklahoma, United States.

16. Changes to Terms
We may modify these Terms at any time. Updated terms will be posted on this page with a revised effective date.

17. Contact Information
If you have questions about these Terms, please contact us:
Heal City Health & Wellness
Email: olaide@healcityhealthandwellness.com
Website: healcityhealthandwellness.com