Heal City Health & Wellness respects your privacy and is committed to protecting your personal information.

1. Information We Collect
We may collect the following information when you use our website or services:
Personal Information

• Name

• Email address

• Phone number

• Mailing address

Health Information
If you receive medical services, we may collect health-related information necessary for care.
Payment Information
Payments are processed securely through third-party payment processors.
Mobile Information
Phone numbers and consent for SMS messaging.

2. SMS Messaging Compliance
By providing your phone number and opting in, you consent to receive SMS messages related to:

• appointments

• wellness updates

• program information

Important Privacy Commitment
Mobile numbers and SMS consent will never be sold or shared for marketing purposes.
Opt-Out
Reply STOP to cancel SMS messages.
Help
Reply HELP or contact:
Email: olaide@healcityhealthandwellness.com

3. How We Use Your Information
We use your information to:

• provide healthcare and wellness services

• manage appointments and accounts

• process payments

• communicate with you

• improve website functionality

• send communications you have consented to receive

4. Data Sharing
We do not sell your personal information.
We only share information with:
Service Providers
Trusted vendors such as:

• payment processors

• communication platforms

• electronic medical record systems

Legal Requirements
When required by law or to protect our legal rights.
Business Transfers
In the event of a merger, acquisition, or sale.

5. Data Security
We implement reasonable security measures to protect your personal information.
However, no system can guarantee absolute security.

6. Cookies
We use cookies and analytics tools to improve website performance and user experience.
You can disable cookies through your browser settings.

7. Your Rights
You may request to:

• access your personal data

• correct inaccurate data

• request deletion of your information

To make a request, contact us at:
olaide@healcityhealthandwellness.com

8. Data Retention
We retain information only as long as necessary to provide services and comply with legal obligations.
Healthcare records may be retained according to applicable medical record retention laws.

9. Contact Us
If you have questions about this Privacy Policy, please contact:
Heal City Health & Wellness
Email: olaide@healcityhealthandwellness.com
Website: healcityhealthandwellness.com